Averroes Privacy Policy

Effective Date: September 23, 2025

Last Updated: September 23, 2025

Introduction

Averroes.ai, Inc. ("Averroes.ai," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use VisionRepo, a product of Averroes.ai, and other related services (collectively, the "Services"). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Account Information: Name, email, organization, billing details, and account credentials.
  • Customer Data: Data you upload, submit, or generate (Input, Output, datasets, annotations).
  • Usage Data: Logs, interactions with the platform, access times, and device information.
  • Cookies & Analytics: We use cookies, pixels, and similar technologies for authentication, analytics, and improving Services.
  • Third-Party Integrations: If you connect VisionRepo with third-party tools (e.g., cloud storage, enterprise SSO), we collect information from those integrations.

2. How We Use Information

  • Provide, maintain, and improve our Services.
  • Authenticate users and manage accounts.
  • Process payments and billing.
  • Communicate with you about updates, features, or support.
  • Train and improve our AI models (using Customer Data in anonymized, aggregated, or de-identified form), unless you opt out in writing.
  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share information with:

  • Service Providers: Vendors who support hosting, storage, analytics, payments, and security.
  • Affiliates: Within Averroes.ai corporate entities.
  • Legal/Regulatory: Where required by law, regulation, or legal process.
  • Business Transfers: In case of merger, acquisition, or sale of assets.

4. Data Ownership & Access

  • You own your Customer Data.
  • You control access to your datasets and Output.
  • Averroes.ai may restrict downloading or exporting Customer Data if subscription fees are unpaid or the subscription has lapsed.
  • You may request deletion of your Customer Data, subject to legal or backup retention requirements.

5. Data Retention

  • We retain Customer Data only as long as your account is active or as necessary to provide Services.
  • We may retain limited usage logs and transactional data for compliance, security, or audit purposes.
  • If you request deletion, we will securely delete data consistent with NIST 800-88 standards.

6. Data Security

  • We use industry-standard encryption in transit and at rest.
  • We implement access controls and monitoring.
  • No system is completely secure; we cannot guarantee absolute security.
  • Users are responsible for maintaining backups of their Customer Data.

7. International Data Transfers

  • Your information may be processed in the United States and other countries where we or our service providers operate.
  • If you are located in the EU/EEA/UK, data transfers comply with GDPR requirements (e.g., Standard Contractual Clauses).

8. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access, correct, or delete your personal data.
  • Opt out of certain processing, including model training.
  • Request data portability.
  • File a complaint with a data protection authority.

To exercise your rights, contact us at legal@averroes.ai.

9. Children's Privacy

  • The Services are not directed to individuals under 18.
  • We do not knowingly collect personal information from children.

10. Changes to Privacy Policy

  • We may update this Privacy Policy from time to time.
  • Updates will be posted on our website and are effective when published.
  • Continued use of the Services constitutes acceptance.

11. Contact Us

For privacy-related questions, contact:

By using our website and services, you consent to our Privacy Policy.